Season 1 · Episode 12
Building Culture and Hiring Right with Bob Rhatigan | Part 2
The second half of a candid conversation about leadership, growth, and the decisions that shape enduring companies.
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The conversation
GuestBob Rhatigan, Global Chief Executive Officer of Merz Aesthetics
The people you hire, the culture you build, and the lessons you take from failure determine how far an organization can go.
In Part 2 of the Season One finale, Tod Reed and Jake Laban continue their conversation with Bob Rhatigan, Global Chief Executive Officer of Merz Aesthetics.
Bob explores the evolution of direct-to-consumer advertising in medical aesthetics and the leadership decisions that helped shape how the industry connects with consumers. He also shares hard-earned lessons about hiring, building culture, recognizing mistakes, and developing teams capable of supporting long-term growth.
Together, they discuss why the right experience does not always mean the right fit, how leaders learn from hiring decisions that miss the mark, and why culture must be actively protected as an organization grows.
The strongest organizations are built by leaders who learn from what goes wrong and use those lessons to lead better.
Leadership isn’t a title. It’s a decision.