Season 1 · Episode 11
Performance, People and Process with Bob Rhatigan | Part 1
A long-view conversation about building teams, navigating change, and learning to lead through complexity.
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The conversation
GuestBob Rhatigan, Global Chief Executive Officer of Merz Aesthetics
Building an enduring business requires more than vision. It requires disciplined execution, strong people, and processes that turn strategy into results.
In Part 1 of the Season One finale, Tod Reed and Jake Laban sit down with Bob Rhatigan, Global Chief Executive Officer of Merz Aesthetics, for a conversation about the experiences and principles that shaped his leadership career.
Bob reflects on his role in launching Botox Cosmetic, the challenge of helping create a new market, and the early influences that formed his authentic, high-integrity approach to leadership. He also introduces his three-part leadership framework: Performance, People, and Process.
Together, they explore customer-centricity, accountability, execution, and what it takes to build teams and businesses with purpose.
The strongest leaders know that lasting performance is built through people and sustained by the processes that help them succeed.
Leadership isn’t a title. It’s a decision.